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Common
software problems in the Instructional Computer Labs
Aspentech
KDE Menus
Logging In
Pro
Engineer / Pro Mechanica
Aspentech
Engineering Suite
Question
1: After I start an application in Aspentech,
I receive an error telling me that my clock 'has been
set back'. What does this mean?
Answer
1: When an Aspentech program starts up, it checks
the date of the files on your U: drive, and matches
those dates with the date on the license server. If
you have files that are newer than the current date,
the license manager thinks that you are trying to circumvent
the license and refuses to run. To resolve this problem,
edit the files in question, so that their modified date
is set correctly, or move the files to another folder
on your U: drive.
KDE
Menus
Question
1: I use the KDE environment
in Solaris/Linux. My KDE menu works fine in one operating
system, but in the other operating system, some menu
items are missing, or do not
work. What is the cause of this?
Answer
1: KDE typically stores
it's entire menu structure on the user's home directory.
This home directory is the U drive in the computer labs.
When you login to KDE in Solaris for the first time,
the Solaris menus are copied to your home directory.
When you go to login to KDE under Linux, KDE reads the
existing set of menus which were from Solaris. To work
around this problem, it is suggested to use a different
desktop environment in each operating system. The easiest
way to do this is to select 'Session' and click 'Gnome'
before logging into a Linux workstation.
Problems Logging in
Question
1: Why can I login to Windows
2000 just fine, but when I try to login to Linux or
Solaris, I am unable to login?
Answer
1: You might have a full
U drive. Login to Windows and clear off some space.
After clearing off some space, try logging into Linux
or Solaris again. Remember, Student accounts only have
a 200MB capacity on the U drive.
Pro Engineer / Pro Mechanica
Question
1: Whenever I try to start Pro Engineer or Pro
Mechanica, I get errors telling me that the program
cannot find nmsd.exe and xtop. What does this error
mean?
Answer
1: This error indicates that your U: drive is
filled to capacity. When these programs run, they try
to create a temp file on your U: drive, and if it fails,
the program gives you a cryptic message. Delete some
files off of your U: drive to fix this problem
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